Privacy Policy – Updated 07/17/2026
This Privacy Policy describes 8th Bend Plumbing’s policies and procedures on the collection, use and disclosure of your information when you use the website www.8thbendplumbing.com and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve your interaction with the 8th Bend Plumbing’s website and services. By using the website, you agree to the collection and use of information in accordance with this Privacy Policy.
Sharing Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may also disclose your customer information with third parties in order to perform services on our behalf, and we will obtain consent for such sharing where it is legally required.
We will disclose personal information and/or an IP Address when required by law or in good-faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property of our website and related properties, or identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.
Please keep in mind that if you voluntarily submit your information in a public forum on our related to our Website — such as a comment section, discussion board, etc. — it may be collected and used by others, and we have no control of how third parties may use your publicly accessible information.
Types of Data Collected
In order to better serve you we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to name, address, phone number and email. Rest assured that we only retain the collected data for as long as necessary to provide you with the service you requested. We take the security of your data very seriously. We have put measures into place to safeguard your information against theft, unauthorized access, disclosure, or copying.
Use of Your Personal Data
We may use personal data to maintain and monitor the use of the website. It can be used to contact you by email, phone, SMS regarding updates to the service provided. You may be contacted regarding special offers or promotions unless you have opted not to receive such information.
We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.
Additionally, we may disclose your information to third parties when necessary to provide services on our behalf. We always obtain your consent for such sharing when legally required. Please be aware that we may have to disclose personal information and/or IP addresses in certain circumstances. This includes cooperating with authorities in the event of unlawful acts committed by individuals against the property of our website and related properties.
Your data may be transferred if the company is involved in a merger, acquisition or asset sale. We will provide notice before your personal data is transferred.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.
Service Providers (Third Party)
As an organization, we prioritize the security and confidentiality of your personal data. While we do engage with trusted third-party entities and individuals, it is solely for the purpose of facilitating, providing, and analyzing our services. We would like to assure our valued users that these third parties are granted access to your data solely to carry out the tasks assigned to them on our behalf. Rest assured, they are bound by strict obligations to maintain confidentiality and not disclose or utilize the information for any other intent.
Children’s Privacy
Our website service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.
Retention of Your Personal Data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
TERMS & CONDITIONS FOR SMS
By submitting this form and signing up for texts, you consent to receive informational (e.g. updates related to services, appointment reminder) from 8th Bend Plumbing at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP at anytime to unsubscribe and you will longer receive any messages. Reply HELP for help.
8th Bend Plumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further message will be sent.” They will also be informed that their information will not be shared with third parties for marketing or promotional purposes.
At 8th Bend Plumbing, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.
SMS
By submitting this form and signing up for texts, you consent to receive informational (e.g. updates related to services, appointment reminder) from 8th Bend Plumbing at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP at anytime to unsubscribe and you will longer receive any messages. Reply HELP for help.
8th Bend Plumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further message will be sent.” They will also be informed that their information will not be shared with third parties for marketing or promotional purposes.
Changes to Privacy Policy
We may update our Privacy Policy from time to time. Changes to this Privacy Policy are effective when they are posted on this page. This will be the notice of change to the Privacy Policy. So visit this page periodically to be informed of any changes.
You may contact us via email at, info@8thbendplumbing.com or by phone at 508-280-5773 if you have any questions about this Privacy Policy. Or to make any corrections to your data. You can also request your data to be deleted.